Frequently Asked Questions

The sizes you enter into Boxbuilder to create your bespoke box are the internal dimensions of the box. These dimensions are to fit the outer size of the product that is being packed, including any protective packaging i.e our paper bubble. We recommend adding 5mm to the Length, Width and Depth of the final size.

Yes, all boxes are manufactured and dispatched from our manufacturing facility in Yorkshire.

Yes! All our boxes are 100% recyclable.

ASC is an ISO 9001 2015 certified company.

ASC uses high grade, above standard corrugated materials to produce our boxes. As a guideline, we recommend no more than 15kg for a single wall box, 20kg for double wall box and 25kg for heavy duty box. Your product development, such as product type, product material, internal packaging and transit conditions should all be considered. Please contact sales@asc-cartons.co.uk for any help or advice.

Yes, all products are flat packed and will need assembling when packing your products.

When the flat box size exceeds 900mm x 600mm, it becomes two large for manual lifting and needs to be palletised.

Yes, but it would depend upon the overall size of all three dimensions. Please email your enquiry to sales@asc-cartons.co.uk and we will be happy to quote you or advise you otherwise.

Yes, there is a very small additional fee per box, please contact our office when placing your order as this facility is not yet available to pay for through our website.

Sorry no, we can only attach one email address per account.

Yes, but there may be an additional bespoke tooling charge please email sales@asc-cartons.co.uk. with your enquiry.

No, we have many sizes and styles available, please email sales@asc-cartons.co.uk with your requirements.

Yes, there is a one off set up fee for the printing plate, minimum run 50 black only, for larger orders all colours are available.

Please email the sales@asc-cartons.co.uk with your enquiry.

UK and Southern Ireland only.

Yes, you can email your order information and a pro forma invoice will be raised with our bank details for BACS payments.

Website offers PayPal credit facilities .